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We now offer LEASING of systems, servers and networking components, Call for details! |
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"World Class Computer Service at Very Competitive Rates" |
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Servicing PC's and Networks in the city of Memphis and all over Shelby County, Tennessee |
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On-Site Service
Delta Data Services provides Memphis area businesses with On-Site Networking Service with no travel costs to the client.
In the situation where there is no network involved, then you have the option of bringing the system to our main facility, otherwise a drive charge of $1/Mile round-trip may be billed with the service invoice. In some cases we may offer a flat rate for any service provided and will be negotiated at the time that service is arranged.
Courtesy Phone Support*
For our existing customers, Delta Data Services offers FREE technical support as a courtesy to you. This means that if you have a simple question, pick up the phone and call. If we can resolve it for you in less than 5 minutes, there will be no charge, and a thanks for doing business with Delta Data Services!
For new customers, we provide the same service with a
strong request to refer your friends and family to us!!
If the situation requires involves extended troubleshooting or a walk thru of a lengthy procedure, you will be notified immediately, and asked how you would like to handle the situation. The billable rate is determined by the type of problem being resolved.
*Support Calls taking less than 5 minutes to resolve are FREE.
WE RESERVE THE RIGHT TO SUSPEND THIS FREE SERVICE FOR ANY PERSON OR CLIENT WHO ABUSES IT.
Network Integration
Thinking of adding high speed access to your network? Let Delta Data Services help you determine and find the best provider for your business needs. With close ties to the ISPs in the local area, we can help you make this decision easier by eliminating poord²†Ôices based on your business needs & budget requirements. We round out this service by not only facilitating the acquisition of the service, but by following up and ensuring that the work is properly documented, and doing the actual configuration and addition of the new ISP to your network. Our rate for networking is $100/Hr.
Wired/Wireless LANs
Heard about 802.11b? How about CAT5b? Know anything about the newest Giga-Fast Ethernet standard? We do! Delta Data Services is your solutions to creating or expanding your network. In case you hadn't heard, wireless networking is a dual blessing. Not only is it inexpensive, liberating, and easy to use, but is also highly portable as well, meaning that if you move your business to a new location, you take your network with you. Just think of the savings of not having to re-wire your new location!
Adding more stations to your network? Call for a bid! 1 year warranty on materials and labor, Cable plants are installed at the rate of $50-125 per CAT5 run, based on approved proposal, and not performed on a hourly basis, thoroughly tested and documented.
Our rate for networking is typically $100/Hr/Run.
Security & Anti-Virus
Delta Data Services provides software and support in the detection and removal of viruses from your pc's and network. Of course, an ounce of prevention is worth a pound of cure, the prevention we recommend comes in the form of Norton Anti-Virus software. NAV has not only one of the best products on the market in terms of actual detection and removal of viruses, but has incredibly thorough tech support and the latest version maintains it self automatically, virtually eliminating the cost of administering the updates that are required to keep the product effecting. The billable rate is determined by the type of system being secured, but usually falls under the networking rate of $100/Hr..
We can help you secure your environment, and assess the threat of hackers and employees as well. Lock down and track access to your critical data.
Systems Consulting
Allow us assist you in determining which type of components you need to make your company perform like a well-oiled machine. We look at your software requirements, business needs, budgetary concerns, security issues, and then make a recommendation. Again, we go above and beyond, finding the systems and components required to fulfill the established goals, and then thoroughly documenting the solution.
Disaster Recovery
Without your data, your business will crawl to a halt. Be prepared! Talk with an expert about the best way to protect yourself from device failure and data loss. From Floppy and Tape backups to Firewire and Online storage, there are ways to stop the unthinkable from happening.
Computer Repairs
With A+ certifications, 12 years of overlapping computer repair experience, and the lowest rates in the local area, Delta Data Services is your one stop shop for all your computer service needs.
On-Call or Contract
Of course, there is no contract required to receive any of the benefits outlined above. However, Delta Data Services does offer maintenance and support contracts on all new systems & components purchased from us, as well as contracts on any exisiting equipment you own, where we feel qualified/experienced enough and where the equipment in question is in a maintainable/supportable state.
Our Billing Rates
Please note that we bill in 15 min. increments, and there is a 1/2 hr Minimum.
For work performed on issues involving connectivity or LAN hardware, (a server update, a hub or router lockup, an email error), our Networking rate applies: $100/Hour.
Adding more stations to your network? Call for a bid! 1 year warranty on materials and labor, Cable plants are installed at the rate of $50-125 per CAT5 run, based on approved proposal, and not performed on a hourly basis, thoroughly tested and documented.
For work performed on stand alone systems or network workstations where network connectivity is not required to complete the project, (Hardware Troubleshooting / installation / replacement, Local Software installation / removal / upgrading),
our Hardware / Software rate applies: $70/Hour.
When an Emergency is taking place, (I need to have this system back up ASAP!), and we must interrupt service with another client in order to handle your outage (stand-alone equipment or network device DOWN), a 50% surcharge will be added to the bill and you can expect a 2 hour response time. (Please note that if we're not pre-occupied, then no extra charge will be added.)
